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Questions & Answers



Delivery charges for orders from the Online Shop?

All delivery charges are calculated at checkout. We use Australia Post and Star Track to deliver our products.

How long will delivery take?

Delivery typically takes between 3 to 6 business days. We Provide tracking information on our sent products.

What exactly happens after ordering?

After you have ordered your products, it is then sent to our warehouse where our staff carefully pack and double check your order before it is dispatched. An email will be sent to you when your order has been complete and send.

Where can I view my sales receipt?

Your sales receipt will be emailed to you after purchase but you can always log in to your online account to view your sales history. If you have trouble finding it just contact us and we will help.

How long do I have to return an order?

You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. View our full Return & Refund Policy here

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